Connecting Our Community with Compassionate Care: Director of Community Relations
Christa Silvieus is passionate about connecting individuals and families in the community with the resources and support they need. As the Director of Community Relations, she leads the firm’s marketing and business development efforts, ensuring that services are accessible to those who can benefit from them. Christa works closely with other organizations in the community to provide referrals and connect clients with a comprehensive network of support. Her goal is to empower individuals and families to take control of their futures and live with confidence, knowing that things will go as they intend. She also oversees the Client Service team and takes pride in the daily efforts made by the staff to deliver a remarkable client experience.
Team Member Since 2017
What do you do at the firm? Try to describe in 1 – 2 sentences.
Along with Marketing the firm, I connect our clients and their families to the invaluable resources within our service area. Often, when families come to us, they need additional support. Our firm is connected to a wide variety of medical, financial, and other resources for the aging population. Connecting our community to those resources is important to us.
What is something your client’s have to deal with that you want to fix?
The biggest challenge with the work that an Elder Law Firm does is what people don’t know. Our efforts in community education plays an important role in helping people learn about their options and the potential consequences of their decisions related to estate planning. In my role, I look for opportunities on-line and in-person to ensure our firm is providing this helpful education.
How would you convey to a prospective client how you participate in the firm’s team approach?
I partner with the attorneys and the legal team to ensure there is plenty of organized support for their clients. Whether it is information or contacts for local resources such as Assisted Livings or Skilled Nursing Facilities or diagnosis-specific support organizations or even support groups.
I also work with the legal team to prepare educational support including blog articles, client newsletters, and webinars/seminars for the communities we serve.
What do you like about working at the firm?
I have a corporate background so I truly appreciate the small business setting. Michelle and Dan are thoughtful business owners who have assembled a great team of people. That team is focused on providing clients with a remarkable experience in which they feel confident in the decisions they’ve made for themselves and their families.
Since I represent the firm within the community, it is very important to me that what I share/promote with the public is consistent with what clients actually experience with our firm.
What's your favorite local spot?
I live in Plymouth with my husband and my orange tabby, Georgia. I love the south shore, south coast, and Cape Cod. My favorite days are spent exploring places like Wellfleet and grabbing a treat at Eat Cake 4 Breakfast in Brewster.
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